Terms of Service

(Version 1.0 — Effective Date: 1 February 2025)

1. Who we are

Romantic Technology GmbH (“Romantic Technology”, “we”, “us”)
St Jakobstrasse 52, 8004 Zürich, Switzerland
legal@romantic.technology

2. Scope

These Terms govern every download, installation and use of Raven—our Grasshopper™ plug‑in for Rhinoceros®—and any related cloud features, account portal or website (together, the “Services”). By installing Raven or creating a Romantic Technology account you agree to be bound.

3. Licence types

License Type Description
Standard Licence (“Consumer”) Granted automatically when you create a Romantic Technology account.
Enterprise Licence Only available under a separate, individually negotiated written agreement. These Terms do not apply to Enterprise deployments except where that agreement expressly incorporates them.

4. Rights in Raven and in generated scripts

  1. Software. Raven and all underlying code remain our exclusive property.
  2. User inputs. You grant us a worldwide, royalty‑free licence to use, store and analyse any prompts, context or feedback you upload, solely to deliver and improve the Services.
  3. Generated output (“Scripts”). You own all intellectual‑property rights in the Scripts generated through your use of the Services. We do not claim any rights over the Scripts except a non‑exclusive, royalty‑free licence to use them internally to maintain and improve the Services. You may use, modify, distribute, sublicense, sell, or otherwise exploit Scripts without restriction and without any obligation to credit us.
  4. Nothing in this clause limits mandatory open‑source licences covering third‑party code we include; see §14.

5. Acceptable use

You must not: reverse‑engineer Raven; scrape or mass‑download content; interfere with security; generate unlawful or export‑controlled designs; or use automated scripts to access Raven.

6. Privacy

We collect and process personal data as described in our Privacy Policy (latest version always at romantic.technology/legal). By using the Services you consent to that processing.

7. Fees & payment

Pricing is published on our website. All payments are processed by Stripe, Inc. in accordance with its terms. Fees are non‑refundable except where Swiss consumer law requires.

8. Service availability

The Services are provided “AS IS”. Uptime, model quality and feature set may change without notice. You create no production dependency.

9. Liability cap

Our total liability arising out of or relating to the Services is limited to the greater of (i) CHF 100 or (ii) the fees you paid us for the Services in the 12 months before the event giving rise to liability. We exclude all indirect or consequential losses to the fullest extent allowed by law.

10. Indemnity

You must indemnify us against claims arising from your unlawful use of the Services or your violation of these Terms.

11. Termination

You may stop using the Services at any time. We may suspend or terminate your account immediately if you breach these Terms. Clauses 4, 7–10 and 13 survive termination.

12. Governing law & venue

Swiss law applies. Exclusive jurisdiction lies with the ordinary courts of the city of ZĂĽrich.

13. Amendments

We may modify these Terms by posting an updated version. Continued use after the effective date constitutes acceptance.

14. Open-source acknowledgements

Raven includes third‑party components under MIT, BSD and Apache‑2.0 licences. Attributions and source copies are available on request.

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Privacy Policy

Version 1.0 — Effective Date: 1st February 2025

1. Who is the controller?

Romantic Technology GmbH, St Jakobstrasse 52, 8004 Zürich, Switzerland. Contact : legal@romantic.technology.

2. What data do we collect?

Category Examples Purpose Retention
Account data Name, e‑mail, hashed password Create & secure your account Until you delete the account
Usage & telemetry Grasshopper canvas context, installed GH plug‑ins, prompts, timestamps, device/OS, IP address Deliver requests, debug, improve features Until you ask us to delete or your account is closed
Website cookies Strictly‑necessary & basic analytics (page views, referrer) Site operation & audience measurement Standard cookie lifetime (max 13 months)
Support interactions Support tickets, screenshots Assist you Until issue resolved + 12 months

We do not knowingly process special‑category data.

3. Legal bases

  • Performance of a contract – to run Raven and provide access to your account
  • Legitimate interests – improve and protect the Services
  • Consent – analytics cookies, newsletter (opt‑in)
  • Legal obligation – comply with tax & accounting rules

4. Transfers outside CH/EEA

Context data is sent to a third‑party AI inference API located in the United States. Transfers rely on the European Commission’s Standard Contractual Clauses and Swiss‑approved equivalents plus supplementary measures. We host other data on Microsoft Azure in the EU.

5. Your rights

Under GDPR and the Swiss nFADP you may request access, correction, deletion, restriction or portability of your personal data, or object to processing. E‑mail legal@romantic.technology; we answer within 30 days.

6. Security

We apply reasonable organisational and technical safeguards appropriate to the risk, and access to raw data is restricted to Romantic Technology’s development team.

7. Data retention

We keep personal data only as long as necessary for the purposes above or until you request deletion, after which we erase or anonymise it unless Swiss or EU law requires longer storage.

8. Children

The Services are not directed to anyone under 16. We do not knowingly collect data from children.

9. Changes to this notice

We’ll post any future changes here and update the “Effective Date”.

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If you are a customer who acts as a data controller under GDPR or Swiss law, our Data Processing Addendum is incorporated here: Data‑Processing Addendum

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